How To Link SeaBank to ShopeePay Philippines (My Step-by-Step Guide)

Last Updated on July 12, 2025

Hello there, fellow digital finance enthusiast! If you’re like me, living in the Philippines means constantly looking for ways to make our online transactions smoother and more rewarding. I’ve found that having my e-wallets and digital banks seamlessly connected is an absolute game-changer for convenience and getting the most out of my money. If you’re a regular Shopee user and also enjoying the fantastic high-interest savings that SeaBank offers, then linking these two powerful platforms, as I did, is definitely a smart move for you too.

In this comprehensive guide, I’ll walk you through the simple process of how to link SeaBank to ShopeePay Philippines account. My goal is to ensure you can also enjoy free cash-ins, quick payments, and a more streamlined online experience, just like I do. I’ll cover everything I learned, from the initial setup to the common troubleshooting tips that helped me along the way.

Why I Chose to Link My SeaBank to ShopeePay

For me, linking my SeaBank account directly to my ShopeePay wallet offered several fantastic benefits that I truly appreciate:

• Free and Instant Cash-Ins: This was a big one for me! I can easily top up my ShopeePay wallet directly from my SeaBank account without any transfer fees. This is a significant advantage compared to some other cash-in methods that might incur charges, helping me save a bit more.
• Seamless Shopping: I love being able to pay for my Shopee purchases directly using my SeaBank balance via ShopeePay. It just makes my checkout faster and so much more convenient.
• Earn While I Spend: My strategy is to keep my funds in SeaBank to earn that daily interest, and then I only transfer to ShopeePay exactly when I need to make a payment or cash in. This really helps me optimize my savings.
• Consolidated Digital Finance: For me, it’s about managing my funds more efficiently between a high-yield savings account and my go-to e-wallet for all my online transactions. It just simplifies my financial life.

Before I Started: What I Made Sure I Had Ready

To ensure a smooth linking process, I made sure I had the following ready:

1. Active SeaBank Account: My SeaBank account was fully verified and active.
2. Active ShopeePay Account: I also made sure my ShopeePay account was fully verified. (You can easily check its status in your Shopee app under ShopeePay Wallet > Settings Icon).
3. Matching Mobile Numbers: This is crucial – I learned that the mobile number registered to both my SeaBank and Shopee accounts MUST be the same. This is a very common reason why linking might fail, so I double-checked this first.
4. Updated Apps: I always make sure both my SeaBank and Shopee apps are updated to their latest versions from the Google Play Store or Apple App Store. It prevents a lot of glitches.
5. Stable Internet Connection: A reliable internet connection is essential to prevent any annoying interruptions during the process.

My Step-by-Step Guide: How I Linked SeaBank to ShopeePay

I found there are generally two main ways to initiate the linking process: through my Shopee app or through my SeaBank app. I’ll share the most common and straightforward method that I used.

Method 1: Linking via My Shopee App (My Recommended Way)

This was definitely the most direct way for me, as a regular Shopee user, to link my SeaBank account.

1. I Opened my Shopee App: I simply launched the Shopee application on my smartphone.
2. I Went to the “Me” Tab: At the bottom right corner of the screen, I tapped on the “Me” tab.
3. I Accessed Account Settings: I looked for the ⚙ (gear) icon in the upper right corner to go to “Account Settings,” or sometimes I’ve seen it directly under “Bank Accounts / Cards.”
4. I Selected “Bank Accounts / Cards”: I tapped on this option to manage my payment methods.
5. I Chose “SeaBank”: I then saw an option to “Link SeaBank Account” or simply “SeaBank” under the bank list. I tapped on it.
6. I Tapped “Open or Link an Account”: I followed the prompts, and it asked me to confirm. I just tapped “Open or Link an Account.”
7. I Entered My SeaBank Secure PIN: I was then securely redirected to a SeaBank page or prompted within the Shopee app to enter my 6-digit SeaBank Secure PIN.
8. I Confirmed Linking: I quickly reviewed the details to make sure everything was correct and then tapped “Link” or “Confirm” to finalize the connection.

I immediately received an in-app notification and an SMS confirming that my SeaBank account had been successfully linked to my ShopeePay. It was that quick!

Method 2: Linking via SeaBank App (An Alternative I Explored)

Sometimes, I’ve noticed an option to link from within the SeaBank app itself. While I found Method 1 easier, this is an alternative if you prefer starting from your bank app:

1. I Opened my SeaBank App: I launched the SeaBank application.
2. I Looked for a ShopeePay Linking Feature: I navigated to a section related to “Linked Accounts” or “Promotions” where a ShopeePay linking banner might be present.
   • (Note: The exact location may vary with app updates. If I couldn’t find it easily, I’d stick to Method 1, as it’s generally more reliable.)
3. I Followed the Prompts: I tapped on the linking option and followed the on-screen instructions, which typically involved confirming my Shopee account details and entering my SeaBank PIN.

How I Use My Linked SeaBank Account with ShopeePay

Once linked, here’s how I personally enjoy the benefits:

• Cash In to ShopeePay:
  1. In my Shopee app, I go to my ShopeePay Wallet.
  2. I tap “Cash In.”
  3. I select “SeaBank” as my payment method.
  4. I enter the amount I wish to cash in and confirm. The funds are then instantly transferred from my SeaBank account to my ShopeePay balance – it’s incredibly fast.
• Pay Directly for Shopee Purchases:
  1. During checkout on Shopee, I select “Payment Option.”
  2. I then choose either “SeaBank (Direct Debit)” or “ShopeePay” (if I’ve already cashed in from SeaBank).
  3. I complete the transaction as usual.

My Troubleshooting Tips for Common Linking Issues

I’ve encountered a few bumps along the way myself, so if you’re facing problems, don’t worry, these are frequently resolved with a few simple checks:

1. Mobile Number Mismatch: This, in my experience, is the #1 reason for linking failures.
   • My Solution: I always make sure the mobile number registered with my Shopee account is exactly the same as the one registered with my SeaBank account. If they differ, you’ll definitely need to update one of them to match.
     • To check my Shopee mobile number: I go to the Me tab > Account Settings > Account & Security > Phone Number.
     • To check my SeaBank mobile number: In the SeaBank app, I go to Me tab > My Profile > Mobile Number.
     • If I need to change a number, I follow the respective app’s process for updating contact information.
2. Outdated App Versions:
   • My Solution: I always make sure to go to my device’s app store (Google Play Store or Apple App Store) and ensure both my Shopee and SeaBank apps are updated to their latest versions. This fixes so many small issues.
3. Internet Connection Issues:
   • My Solution: I make sure I have a strong and stable internet connection. Sometimes, I even try switching between Wi-Fi and mobile data to see if that helps.
4. Server Maintenance:
   • My Solution: Occasionally, banks or e-wallets undergo maintenance. I always check their official social media pages or announcements for any scheduled downtimes. If there’s maintenance, I just try again after some time.
5. Incorrect PIN/Login Details:
   • My Solution: I double-check that I’m entering the correct SeaBank Secure PIN. If I’ve forgotten it, I use the “Forgot PIN” option in the SeaBank app.
6. Account Verification Status:
   • My Solution: I ensure both my SeaBank and ShopeePay accounts are fully verified. Unverified accounts may have limitations, so it’s good to get that done first.

If I’ve tried all these steps and am still facing issues, I usually find it’s best to contact the customer support of either SeaBank or ShopeePay directly for personalized assistance. They’re usually very helpful!

Conclusion

For me, linking my SeaBank account to ShopeePay has been a simple yet powerful step towards optimizing my digital finance here in the Philippines. By following these steps, I’m confident you can also enjoy the convenience of free transfers, seamless payments, and maximizing your savings. It’s truly a great way to embrace the future of digital banking and e-wallets with ease, and I highly recommend it!