Last Updated on September 6, 2025
Nakaka-relate ka ba dito? You’re out and about, maybe on your way to a meeting or just running errands, and you realize you need to pay for something online or transfer money, but your Maya wallet has zero balance. You check your phone, and the nearest option is a 7-Eleven. “Puwede kaya mag-cash in dito?” you wonder. I’ve been in that exact situation more times than I can count. Good thing that cashing in to your Maya account at 7-Eleven is one of the easiest and most convenient ways to add funds. With thousands of branches nationwide, you can top up your wallet almost anywhere, anytime.
Using 7-Eleven for your Maya cash in needs is a total game-changer, whether you’re a student, a professional, or a freelancer. You don’t need a bank account or a debit card—just your phone and some physical cash. This article will be your comprehensive guide on the entire process, including the fees, limits, and important tips. By the end of this guide, you’ll be a pro at adding money to your Maya account at any 7-Eleven branch in the Philippines.
Key Takeaways:
- It’s Easy: You just need the Maya app and physical cash.
- It’s Free: Cash in is free for the first ₱8,000 per month.
- Barcode is Key: Generate a barcode in the app and show it to the cashier.
- Check Before You Leave: Wait for the SMS confirmation before leaving the store.
- Know Your Limits: There are daily and monthly limits, so check your account status.
Contents
What You Need Before You Start
Before you even step into a 7-Eleven store, make sure you have these two things ready:
- A Fully Verified Maya Account: It’s best to have your account fully verified to access higher limits and avoid any issues. If your account is not yet verified, now is a good time to do it.
- Physical Cash: You will be paying in cash at the counter. Make sure the bills are not crumpled or torn to avoid any problems.
Step-by-Step Guide: How to Cash In Maya via 7-Eleven
There are two popular ways to cash in at 7-Eleven: using the Maya app directly (the most common method) or using the Cliqq Kiosk inside the store. Here’s a detailed guide for both.
Method 1: Using the Maya App (Most Recommended)
- Open Your Maya App: On the home screen, tap the “Cash In” icon.
- Select 7-Eleven: From the list of partners, find and tap the “7-Eleven” logo.
- Enter the Amount: Type in the amount you want to cash in. The minimum cash in amount is ₱100.
- Generate Barcode: The Maya app will now generate a unique barcode. This barcode is your transaction key. Take note that this barcode is only valid for 30 minutes! If you don’t use it within that time, you’ll need to generate a new one.
- Go to the Counter: Approach the cashier at any 7-Eleven store. Tell them you want to “cash in to Maya.”
- Present the Barcode: Show the barcode on your phone to the cashier. They will scan it to initiate the transaction.
- Pay and Confirm: Hand over your physical cash to the cashier. They will process the payment. Wait for an in-app notification and a text message (SMS) from Maya confirming that the transaction was successful. Do not leave the store until you have received this confirmation!
Method 2: Using the Cliqq Kiosk (If Available)
Some 7-Eleven branches have a Cliqq Kiosk, a touchscreen machine you can use to process transactions. If your phone has no internet or you’d prefer to use the kiosk, here’s how:
- On the Cliqq Kiosk: Select “E-Money” from the menu.
- Select Maya: Find and choose “Maya” from the list of e-wallets.
- Enter Details: Input your Maya-registered mobile number and the amount you want to cash in.
- Get the Barcode: The kiosk will print out a receipt with a barcode.
- Go to the Counter: Take this receipt to the cashier and pay the amount. The cashier will process the transaction.
- Confirm: Just like with the first method, wait for the SMS from Maya to confirm that your cash in was successful before you leave.
Understanding Maya Cash In Limits and Fees at 7-Eleven
This is one of the most important things to know to avoid unexpected charges. Here’s the breakdown:
Cash-In Fees (The ₱8,000 Free Threshold)
Cashing in to Maya is FREE at 7-Eleven as long as your total cash-ins for the month do not exceed ₱8,000. If you go over this amount, a 2% convenience fee will be charged on the amount that exceeds the threshold. Maya will initially charge you the fee but will refund it to your account in the form of a voucher if you’re still within the ₱8,000 limit.
Example:
- On September 1, you cash in ₱5,000. It’s free! Your running total for the month is ₱5,000.
- On September 10, you cash in another ₱5,000. Your total for the month will be ₱10,000.
- The first ₱3,000 of your second cash in is free (to reach the ₱8,000 threshold). The remaining ₱2,000 is subject to the 2% fee.
- 2% of ₱2,000 is ₱40. That’s the amount you’ll be charged.
Cash-In Limits
There are two types of limits to keep in mind:
- Per Transaction Limit: You can cash in up to ₱20,000 per barcode.
- Monthly Account Limit: This depends on your account status.
- Basic (Unverified) Accounts: A monthly cash in limit of ₱50,000.
- Upgraded (Verified) Accounts: A monthly cash in limit of ₱100,000.
What If My Cash In Fails? (Troubleshooting)
Even though the process is usually smooth, issues can happen. Here are a few common problems and what you should do:
- No SMS Confirmation: If you paid the cashier but did not receive an SMS confirmation, ask the cashier for the receipt. Check the receipt for a transaction number and contact the Maya Help Center immediately.
- Expired Barcode: This is a very common mistake. If your barcode expires (after 30 minutes), simply generate a new one in the app.
- Cashier Cannot Scan: If the cashier’s scanner can’t read your phone’s screen, try increasing your screen brightness. If it still doesn’t work, you can try using the Cliqq Kiosk method.
Frequently Asked Questions (FAQs)
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Q: Is there a minimum cash in amount at 7-Eleven?
- A: Yes, the minimum amount to cash in is ₱100.
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Q: How will I know if I have reached my ₱8,000 free cash in limit?
- A: Maya will notify you in the app and via SMS when you are close to reaching your monthly threshold. You can also check your cash in history in your account activity list.
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Q: What’s the difference between a “Cash In” and an “Add Money” transaction?
- A: These terms are often used interchangeably. “Cash In” is the most common term for adding physical cash to your e-wallet, while “Add Money” is the term used in the Maya app itself.
Conclusion: Your Go-To Cash-In Partner
Using 7-Eleven to cash in on Maya is one of the most reliable and convenient ways to add money to your account. With a simple barcode scan and a physical cash payment, you can top up your wallet in just a few minutes. By knowing the fees and limits, you can maximize your transactions and avoid any unwanted charges. So, the next time you need to cash in, just head to the nearest 7-Eleven, and in no time, your Maya wallet will be ready for use!